CANCELLATION AND REFUND POLICY

At M/S RICH LIFESTYLE, we are committed to providing our clients with high-quality products and services. We value your satisfaction, and in the event you are not entirely happy with your purchase, our cancellation and refund policy ensures a seamless process. Please read the terms carefully before making any purchases.

1. CANCELLATION POLICY:

• Before Service/Product Delivery: Customers may cancel their order or service request prior to the delivery or commencement of services. Any cancellation request should be made by sending an email to globalsupport@chiragkansal.com with your order or booking details.
• Time Frame for Cancellations: For service-based purchases, cancellations must be requested at least 48 hours prior to the scheduled service delivery.
• Non-Cancellable Services/Products: Certain products/services may be non-cancellable once booked or delivered. These will be clearly specified on the product/service page or invoice.

2. REFUND POLICY:

• Eligibility for Refund: Refunds are processed only for products/services that are eligible under the terms specified. To qualify for a refund, you must submit your refund request within the specified timelines related to the purchase of respective product/service delivery by emailing to globalsupport@chiragkansal.com
• Refund Process: Upon receiving your request, we will review your eligibility for a refund. If approved, refunds will be processed to the original method of payment within 7-10 business days. Please note that Razorpay processing times may vary.
• Non-Refundable Items/Services: Certain customized services, special services, or digital products are non-refundable. If any such exception applies, it will be communicated to you at the time of purchase.

3. PARTIAL REFUNDS (If Applicable):

If only part of a service/product is found unsatisfactory, we may offer a partial refund depending on the situation. This will be handled on a case-by-case basis and will be communicated to the customer accordingly.

4. LATE OR MISSING REFUNDS (If Applicable):

If you haven’t received a refund within the expected time frame, first check your bank account and contact your credit card company as it may take some time before your refund is officially posted.

If you’ve done this and still haven’t received your refund, please contact us at globalsupport@chiragkansal.com

5. CHANGES TO REFUND/CANCELLATION POLICY:

RICH LIFESTYLE reserves the right to amend or update this policy as necessary. Any changes will be communicated on our website or via email notifications.

CONTACT INFORMATION:

If you have any questions about our cancellation and refund policy, please contact us at:

Email: globalsupport@chiragkansal.com

Website: www.chiragkansal.com

Contact No: +917428393145